what happens when you report a lost phone with at&t
Lock or wipe your device using an activated ATT or third-party app or add-on2 that was activated before the device was lost or stolen. Most of them include blacklisting the device to ensure someone else doesnt use your service.
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Contact your carriers customer service right away to report the phone missing.
. Report lost or stolen devices to law enforcement Reset all passwords of Find Your Device options that have not been setup. Once you suspend your service you cant use Global. We appreciate you reaching out to the community for help and would like to look into this for you.
You can also check out our Support page which provides options on what to do with a loststolen device. Unwanted calls and texts are annoying and some could be fraudulent or illegal. First try to find your ATT PREPAID phone or device.
If its been previously reported as lost or stolen the IMEI may be blacklisted. Things to consider before you suspend service or block a device. After you file a claim for your lost or stolen device and its approved.
If its stolen youll also want to block your device so it cant be used on our network. You will have to call ATT to have it removed from the blacklist before youll be able to unlock it. You must also stay on an eligible wireless plan during your installment plan term.
Change your passwords for other accounts on your device. Report unwanted calls texts. If your device has a built-in GPS or something of that nature use it to locate it.
Take your phone number off key accounts like your. Change your passwords for other accounts on your device. To get started can you provide more in-depth.
This includes your Apple ID Facebook and email accounts. Select Report a Lost Device or Report a Stolen Device to suspend your service. If you cant locate it and think its been stolen suspend service and block your.
If your device is lost or stolen first try to find it. If your device has a built-in GPS or something of that nature use it to locate it. This includes emails banking and any other apps or.
If you have an installment balance on your lost or stolen device you still have to pay the remaining balance. This blocks it from use on the ATT network. Lock or wipe your device using an activated ATT or third-party app or add-on2 that was activated before the device was lost or stolen.
If you cant locate it suspend your service. Suspend service and block your device if stolen. Let us know if you have any other questions.
Suspend service and block your device. Collin ATT Community Specialist. Go to My Device Report a Lost or Stolen Device.
Before you replace your lost or stolen device. You can also check out our Support page which provides options on what to do with a loststolen. Being without your device is stressful but your ATT device protection plan covers you against lost or stolen devices.
We offer same-day replacement with our ATT Protect Advantage plan. Otherwise in most cases youll get your replacement device in 1-2 business days. ATT ActiveArmor SM works 247 to help stop threats before they get to you.
If you report your device stolen it will be. Lost or stolen here are steps you can take. Suspend service and block your device from our network if its stolen.
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